Ferrous Fitness
Support
We read every message. Email support@herrerasoftwarestudios.com and expect a reply within 2 business days.
Common questions
How do I delete my account?
In the app, open Profile → Settings → Delete account and confirm. This permanently deletes your account and all cloud data (backups, friends, posts, comments). Data stored only on your phone is not removed by this; delete the app, or use Profile → Reset Profile, to clear it.
How do I cancel or manage my subscription?
Subscriptions are billed by Apple. Open Settings on your iPhone → your name → Subscriptions → Ferrous Fitness, where you can cancel or change plans. Deleting your Ferrous Fitness account does not cancel an Apple subscription, so cancel it there first.
I subscribed but Premium isn't active.
In the app, open the Premium screen and tap Restore purchases while signed in with the same Apple ID you purchased with. If that doesn't work, email us with the email address on your Ferrous Fitness account.
How do I report a comment or block someone?
Press and hold the comment, then choose Report comment or Block. Blocked people's comments and posts are hidden from you. You can undo a block under Settings → Blocked users. To report something urgent or abusive, also email us and include the person's name and what happened. We review reports and remove content or accounts that break our Terms.
How do I get a copy of my data, or correct it?
Email privacy@herrerasoftwarestudios.com from the address on your account with the subject "Privacy Request". See the privacy policy for details.
I found a bug.
Use Profile → Settings → Report a bug in the app, or email us with your phone model, iOS version and what happened.
My AFT score doesn't match my official score.
The calculator is a training aid built from the published scoring tables. It isn't affiliated with the U.S. Army, and official results always come from your unit's scored test.
Contact
Support: support@herrerasoftwarestudios.com
Privacy requests: privacy@herrerasoftwarestudios.com
General: hello@herrerasoftwarestudios.com